What is Authenticator app?

Authenticator is an app that generates secure two-factor authentication (2FA) codes for your accounts. When you set up your account with two-factor authentication (2FA), you will receive a secret key to enter into the Authenticator, usually, the key is in a QR code form. This establishes a secure connection between Authenticator and your account. Once this secure connection is established, the Authenticator will generate a 6-8 digit code that is required to access your account. Even, if someone knows your password they still need the 2FA code to access your account.

What are the advantages of our Authenticator app?

The key advantage is the approach. With security and privacy in mind, we designed this app to be convenient for everyone. No account required. All data are encrypted by default even if stored in iCloud. Synchronization and Backup. User-friendly and native experience all Apple devices.

How to enable Two-Factor Authentication on websites?

The majority of sites (Gmail, Office 365, Dropbox, Facebook, etc.) support two-factor authentication (2fa) and usually provide a step by step guide in how to enable that security option. Alternatively, you can visit our 2FA Guides page https://authenticator.2stable.com/2fa-guides/

I forgot my password, how do I reset it?

We don't have access to the user's data or passwords and unfortunately, we can't recover any account or reset the password you choose to encrypt your data (this is part of our security model). If you want to continue using Authenticator, you will need to wipe all the data and start from zero. To reset Authenticator and erase all the data you need to follow the next steps: 1. Introduce the wrong password 3 times in a row. 2. In the top right corner press on Forgot . 3. Erase all the data. Once you will confirm that you want to erase all your data the app will relaunch and you would be able to set up the authenticator again. NOTE: If you will erase all your data, there will be no way to recover your accounts.

How to set up Authenticator on Apple Watch?

Before you can start using Authenticator on your Apple Watch, you'll need to get Authenticator on your iPhone. Then follow these steps: 1. Open Authenticator on your phone. 2. Tap Settings. 3. Enable Apple Watch. 4. Add at least 1 account.

How I can receive a code for my Facebook account?

Each website has its own guide on how to enable two-factor authentication. For more detailed instructions on how to enable two-factor authentication(2FA) for your Facebook account, visit https://authenticator.2stable.com/2fa-guides/facebook/

How do I get my code for Instagram account?

Each website has its own guide on how to enable two-factor authentication. For more detailed instructions on how to enable two-factor authentication(2FA) for your Instagram account, visit https://authenticator.2stable.com/2fa-guides/instagram/

Authenticator App by 2Stable

How to cancel my subscription?

We are sad to see that you have decided to leave. With our app, you can synchronize all your two-factor authentication codes between all your Apple devices including Apple Watch. You have the possibility to import your 2FA codes from Google Authenticator, add widgets on your lock screen, and securely restore and back up your data on your iCloud in encrypted form. Finally, we put our users’ security and privacy first, we don’t have access to the accounts you store or the password you choose to encrypt your data.

We recommend you to set up two-factor authentication and secure one of your accounts with our app, and you will get surprised by how fast and secure it is. With our app, you can add an extra layer of security for your accounts like Twitter, Instagram, Facebook, PayPal, Twitch, and any other service that provides two-factor authentication. Even, if someone knows your password they still need the code from Authenticator to access your account. More information on how to enable 2FA for your accounts is on the below link: https://authenticator.2stable.com/2fa-guides/.

How to cancel Authenticator App?

If you need to stop using our Authenticator app, you can remove it from your devices at any time. To do so, you should first ensure that you have access to your accounts without needing the app. This usually involves transferring your 2FA codes to another device or disabling 2FA temporarily from your accounts before uninstalling the Authenticator App. It’s important to handle this process carefully to avoid being locked out of your accounts.

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If you won’t change your mind after trying our app, please contact us.

IMPORTANT: We can not cancel your App Store subscription from our side due to Apple Restrictions. App Store subscriptions auto-renew by default, so it is suggested to manually cancel them. In order to assist you with this inquiry please contact us.

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