I am getting the Not Authenticated message.

This issue is related to your iCloud configurations, looks like you have denied access to iCloud Drive or you don’t have an active iCloud account on your device.

Authenticator needs access to your iCloud account and iCloud Drive to restore, synchronize and back up your accounts. All your data are protected with strong encryption while in iCloud.

You can enable the iCloud Drive on your iPhone and iPad by following these steps:

  1. Go to Settings > [your name].
  2. Tap iCloud.
  3. Turn on iCloud Drive.

turn icloud drive on

  1. Turn on Authenticator.

turn icloud drive on for authenticator app

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