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How to enable 2FA for Crypto.com App

How to enable 2FA for Crypto.com App

Kevin Archer picture by Kevin Archer·Updated 01 Oct 2024·6 minutes to read

1

Download Authenticator App

  • Before we start, download Crypto.com Authenticator App.

    iOS Apple App Badge

2

Locate 2FA Settings

  • Open the Crypto.com app, and tap on Settings in the left top corner.

    Screenshot from the crypto.com app on an iPhone showing the total balance and a red arrow pointing to the settings gear icon in the top-left corner. This is where users can access security settings to enable 2-Factor Authentication (2FA).
3

2-Factor Authentication Settings

  • From the settings menu in the Crypto.com app, tap on 2-Factor Authentication.

    Settings screen in the crypto.com app on an iPhone, with a red arrow pointing to the '2-Factor Authentication' option under the Security section. This option allows users to enable 2FA for securing their crypto.com account.
4

Enable 2FA

  • On the next screen toggle on the Enable 2FA.

    2-Factor Authentication setup screen in the crypto.com app on an iPhone, with a red arrow pointing to the toggle switch to enable 2FA. Users can restore 2FA with a saved secret seed, and a link is provided to learn more about 2FA on crypto.com.
5

QR Code

  • A pop-up window will appear for you to scan the QR Code. Take a screenshot of the QR code screen and save it into Files on your device.
    Note: Do not scan the demo image shown below.

    Screenshot from the crypto.com app on an iPhone showing the 2-Factor Authentication (2FA) setup screen. A red arrow points to a QR code that can be scanned with an authenticator app like Google Authenticator or Authy to enable 2FA. The screen also displays the authentication key below the QR code, with a 'Proceed to Verify' button at the bottom.
6

Add Crypto in Authenticator

  • Open Authenticator App and at the bottom of the screen, tap the plus sign and choose Files, next select the screenshot you made earlier.

    Two-step process shown on an iPhone for adding a QR code from crypto.com to an authenticator app. Step 1: A red box highlights the 'Files' option at the bottom of the screen to manually select a QR code file. Step 2: A red box highlights the selected PNG image file containing the QR code, ready to be used for 2FA setup in the authenticator app.
7

Save Account

  • After successfully importing the QR Code screenshot, Authenticator app will automatically choose the Crypto.com logo and autofill account name and secret key. If you want you can change the icon or the account name. Press on Save when ready.

    Screenshot from an authenticator app on an iPhone showing the ‘Edit Account’ screen with crypto.com as the selected service. The account information is filled in, and a red arrow points to the ‘Save’ button in the top-right corner to confirm the setup of 2-Factor Authentication (2FA) for the crypto.com account.
8

Verify Your Authentication Code

  • Copy the numerical code provided from Authenticator App and confirm it on the Crypto.com app, then click Activate 2FA. Note that this code refreshes every 30 seconds.

    Two-step process on an iPhone for verifying 2-Factor Authentication (2FA) for a crypto.com account. Step 1: The authenticator app shows a 6-digit code for the crypto.com account, highlighted with a red box. Step 2: The code is entered in the ‘Verify Your Code’ screen on the crypto.com app, and a red box highlights the ‘Activate 2FA’ button to complete the 2FA setup.
9

Done!

  • You have successfully set up two-factor authentication (2FA) for your Crypto.com account, from now on, you will need to use the Authenticator App when you log in.

    Confirmation screen from the crypto.com app on an iPhone displaying a green background with a checkmark and the message ‘2FA activated with success,’ indicating that Two-Factor Authentication (2FA) has been successfully enabled for the account.

You're all set! You've enabled Two-Factor Authentication (2FA) for your Crypto.com account. To learn more, visit the Crypto.com support page. Stay safe!

Crypto.com Support Page

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